Zimpost hosts UPU workshop

A L W A Y S   T H E R E  -  F O R   Y O U!

Picture: South African delegate pointing out an issue during the UPU Digital Financial Service and Financial Inclusion Workshop.


The workshop was held from the 14th to the 16th of June 2017.UPU is a United Nations specialized agency established in 1874 with its main mandate being the Postal Sector. It has 192 member countries and Zimbabwe is one of the members. It promotes and disseminates new technologies that facilitate the process of financial inclusion to the unbanked and under-banked through postal networks.

The organization is the primary forum for cooperation between the postal sector players which helps to ensure a truly universal network of up to date products and services. The Union also fulfils an advisory, mediating and liaison role, and provides technical assistance where needed. It sets the rules for international mail exchanges and makes recommendations to stimulate growth in mail, parcel and financial services volumes and improve quality of service for customers.

The workshop functioned as a platform for the African English speaking community namely, Botswana, Eritrea, Ethiopia, Gambia, Ghana, Kenya, Lesotho, Liberia, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Seychelles, Sierra Leone, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe to engage and share initiatives along the digitalization of the financial services. Other participants were drawn from organizations such as the East African Communications Organisation (EACO), Pan African Postal Union (PAPU), Southern African Postal Operators Association (SAPOA), West African Postal Conference (WAPC) and the United Nations Development Programme (UNDP) Office in Harare.

Some key facts pointed out during the three day workshop include:

  • Postal strategies in an advanced mobile money environment
  • Development of a financial services ecosystem
  • Creation of a postal bank and
  • Agency services for partners.

Notable forms of digitalization which were highlighted also include:

  • MasterCard
  • Payment Cloud Technologies
  • Intervale
  • Numherit
  • RedCloud technologies
  • Reewire
  • Wizzit
  • Bibimoney and
  • MobiCash
  • Picture:The Minister of ICT, Postal and Courier Services (Seated centre in navy blue suit) pose for a group photo with delegates attending the UPU Digital Financial Service and Financial Inclusion Workshop soon after the official opening ceremony on 14 June 2017 in Harare recently.

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